website design, maintenance, and hosting

Moving Domain Names



The process for moving domain names is as follows:

  1. Dealer Support Services will send you an URGENT MODIFY DOMAIN NAME form. You must forward this email with the template intact. Be sure to only delete the information that we've added to the template. Don't delete any part of the template. You will see the words do not delete bellow this line in the email. Send the email to hostmaster@internic.net from an email address that's one of the contact email addresses for your domain name. The email address will be the one you originally had when you set up the domain name.

  2. The InterNIC will send you an email saying they received your request. The email will contain a ticket number for tracking purposes. Print out a copy of this email and put it in a safe place. You may need the tracking number later. They will also send you another email within 4 hours. You'll need to send them a reply with an A on the first line to acknowledge that you want them to move your domain. They won't move it unless you acknowledge it. That's how they verify that someone else isn't trying to move your domain.

  3. After you have completed the top 2 steps it will take 1-3 days for your domain name change to go through.
Sometimes there is a problems and domain names transfers are held up and not processed. If your domain transfer isn't processed within a week, it's best to call the InterNIC directly at (703) 742-4777. Be sure to have your ticket number ready when you call.

Some common causes for domain registration being held up are:

Before you call the InterNIC you can contact us at support@dss-sites.com and we'll check to verify that your domain is active.
If the email account you had when you registered the domain name is no longer valid, you can:
  1. Forward the URGENT MODIFY DOMAIN CHANGE from your current account.
  2. Call the InterNIC to get your tracking number and explain the situation. Request a format for the authorization letter.
  3. Fax the InterNIC authorization for the move to (703) 742-9552.

To update address or contact information with the InterNIC go to:

http://rs.internic.net/cgi-bin/itts/domain


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Dealer Support Services
203 Pine Street
Fulton, NY 13069-2429
Phone: (315) 598-8082
Fax: (315) 422-3837