website design, maintenance, and hosting

Other Information


Please choose from the following questions.

If you can't find your question, please let us know and we'll answer it in e-mail and add it to the FAQ.

  1. How do I add the VRML MIME type?
  2. How do I get my web site listed on some of the Search Engines found on the www?
  3. Do you index and catalog your pages automatically so that they can be picked up by a database without you having register them?
  4. Can I read Usenet newsgroups through your server?
  5. I'll be using this service to mirror my commercial WEB servers. Is that a problem for you?
  6. If I forget my password how do I go about finding out what it is?
  7. How do I change my password?
  8. How do I change my user name?
  9. Why couldn't I get a prompt when telneting in?
  10. Can I use crontab to mirror my existing site elsewhere on a Dealer Support Services server?
  11. Can I run a IRC bot, MUD, MOO, or MUSH 24 hours a day?
  12. Is it possible to redirect all HTTP requests that come in for http://mydomain/mydirectory/* (including subdirectories) to the same directory structure at http://anotherdomain/mydirectory/ ?
  13. How do I set up a an html page to automatically redirect a browser to another page?
  14. Is it possible to personalize the File Not Found page?


How do I add the VRML MIME type?

We have already added the following definition to the system MIME types:

x-world/x-vrml wrl vrml

How do I get my web site listed on some of the Search Engines found on the www?

A good place to start is a site called Submit It. The URL is:

http://www.submit-it.com/

Do you index and catalog your pages automatically so that they can be picked up by a database without you having register them?

No, you must register your pages yourself.

Can I read Usenet newsgroups through your server?

No.

I'll be using this service to mirror my commercial WEB servers. Is that a problem for you?

No problem. If fact, we would like to do anything we can to support you so that you can use our web servers.

If I forget my password how do I go about finding out what it is?

Our client's passwords are so secure that not even we know them. However if you do forget you password, just send an e-mail to webmaster@dss-sites.com and we'll assign you a new password. Make sure to send the e-mail from the e-mail account you specified when you set up your account. Include your account name and what server your account is on.

How do I change my password?

Log onto the server using Telnet and at the shell prompt type:

passwd

You will be prompted to enter your current password, and new password and then to verify the new password.

How do I change my user name?

The only way to do that is to cancel your current account and order a new one.

Why couldn't I get a prompt when telneting in?

You may occasionally experience a delay of 15 to 30 seconds while our system is doing a reverse look up to get your site name. If the name server that is authoritative for your IP address delays or fails to answer you can expect a long lag until the request times out and our server presents you a log in prompt anyway.

For incoming systems with healthy DNS services there is no delay because the look up is instantaneous.

Try again and let it sit for a while. Also try telneting to another system on a different net, if you can, and then telnet from there to our server.

Can I use crontab to mirror our existing site elsewhere on a Dealer Support Services server?

No problem. crontab is there to be used!

Please don't schedule your crontab job to run more than once per day. Also, it is good to schedule crontab tasks between 10pm and 6am Pacific Standard Time (the time on the server) because the load on the server is lower.

Can I run a IRC bot, MUD, MOO, or MUSH 24 hours a day?

No.

Is it possible to redirect all HTTP requests that come in for http://mydomain/mydirectory/* (including subdirectories) to the same directory structure at http://anotherdomain/mydirectory/ ?

Yes. Put the following in your .htaccess file:

Redirect /mydirectory http://anotherdomain/mydirectory

It will traverse symlinks as they existed in the public_html directory.

How do I set up a an html page to automatically redirect a browser to another page?

You can do that with a META Redirect. In your HTML documents between the<HEAD> and </HEAD> tags, put the following code:

<META HTTP-EQUIV="Refresh" CONTENT="0; URL=http://www.somedomain.com/some/page/there/page.html">

Make sure to replace where it says "http://www.virtual-host.com/document.html" with the URL you want to redirect them to.

Is it possible to personalize the File Not Found page.

Yes. Add the following line to your .htaccess file:

ErrorDocument 404 URL

Please replace where it says "URL" with the URL of the document you'd like to be shown.


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Dealer Support Services
203 Pine Street
Fulton, NY 13069-2429
Phone: (315) 598-8082
Fax: (315) 422-3837